SAFE MANUFACTURING TAKING MANUFACTURING SAFETY TO THE NEXT LEVEL DETECT ANALYZE COMMUNICATE RESPOND ENABLING POWERFUL CONNECTIONS TECHNOLOGY FOR A SAFER WORLD
2 | 440-354-3715 • WWW.COMM-SERV.COM MANAGED & SUPPORT SERVICES SAFETY REIMAGINED LAND MOBILE RADIO COMMUNICATIONS COMMAND CENTER SOFTWARE VIDEO SECURITY & ACCESS CONTROL CONTENTS UNIFIED & CONNECTED TECHNOLOGY ECOSYSTEM Integrating voice, video, data and analytics on a common operating platform that reveals new insights, enables better decision-making and accelerates operations. CONNECTING & EMPOWERING THE ENTERPRISE Industry-specific, outcome-based solutions that drive connectivity, productivity and safety to address specific challenges within enterprises. Workflows are integrated and streamlined, enterprise demands made more manageable. ALWAYS-ON, ALWAYS-SECURED Unified management across networks, devices, software, video and security, ensuring maximum responsiveness, resiliency and availability. MOTOROLA SOLUTIONS IS CREATING TECHNOLOGY FOR A SAFER WORLD Motorola Solutions believes that safety, efficiency, and productivity are deeply interrelated. That the technologies that make us safer can also make us better at everything we do. Motorola Solutions made that vision real by creating the first ecosystem to unify the technologies that keep us safe on one single platform — voice, video, data, and analytics. Creating solutions that address the industry challenges of today with an eye toward the future. 04 ENTERPRISE PLATFORM 06 SAFE MANUFACTURING OVERVIEW 13 ORCHESTRATE 18 USE CASES 26 SOLUTIONS 41 SERVICES WATCH NOW I I
3 | 440-354-3715 • WWW.COMM-SERV.COM ABOUT US Communications Service began in 1946 as a two-way radio service shop and became an Authorized Motorola Service Shop in 1949. Today, we continue that association as a Motorola Elite Channel Partner, Service Specialist and Manufacturer’s Rep, serving Northeast Ohio. We believe that every day is an opportunity to do things better. For over 65 years, we have been helping Public Safety and Businesses implement wireless communication systems that help them keep staff connected, raise productivity, streamline operations, increase safety and improve overall performance. Communications Service continues to invest in the latest state-of-the art equipment and factory training, so that we may offer our clients the most advanced communications solutions in the market. At CommServ, we understand that our clients have invested a great deal in their communications equipment and we encourage our clients to let OUR investment protect YOUR investment. At CommServ, we believe that today, tomorrow and beyond, we must make every customer our top priority. We will put them at the center of our business and ensure that every transaction ends with complete customer satisfaction. When we deliver the Promise, we will earn the respect of our customers and our co-workers.
4 | 440-354-3715 • WWW.COMM-SERV.COM SAFETY REIMAGINED ENTERPRISE PLATFORM MOTOROLA SOLUTIONS ENTERPRISE PLATFORM Unifies data and workflows on a secure and scalable foundation, so you can collaborate more easily and make more informed decisions. SCALABLE Adapts and evolves at the pace of each unique technology journey ACTIONABLE Integrates real-time decision making with automation and deep analytics. SECURE Safeguards operational data both inside and outside your enterprise. UNIFIED WORKFLOW One common operating picture USER EXPERIENCE Intuitive, secondnature apps ENTERPRISE BIG DATA Centralized data fuels analytics RULE-BASED EVENTS Capture, analyze and action UNIFIED COMMUNICATIONS Multimedia team collaboration
5 | 440-354-3715 • WWW.COMM-SERV.COM SAFETY REIMAGINED ENTERPRISE PLATFORM ENTERPRISE PLATFORM The Motorola Solutions Enterprise Platform unifies all of your data and workflows on a secure and scalable foundation, so you can collaborate more easily and make more informed decisions. SCALABLE A PLATFORM THAT EVOLVES WITH YOU Designed to evolve with you at the pace of your unique technology journey. The platform adapts to data traffic and volume changes, accommodates existing technologies, and allows for new services and capabilities to expand across the workflow without disrupting operations. ACTIONABLE AI-ENABLED DECISION MAKING Integrating real-time decision-making with deep analytics. Analyze real-time events, capture automated alerts, share one operational view across the entire workflow and easily find the information you need to make fast and informed decisions. SECURE COMPLETE CONTROL OF OPERATIONAL DATA Safeguarding your operational data both inside and outside your enterprise. Protected by the latest cloudbased security measures, securely permission users, provision access, and share and search across the entire enterprise workflow while maintaining high levels of services. UNIFIED WORKFLOW ONE COMMON OPERATING PICTURE Store, search and share data across the entire enterprise workflow. Relevant information flows through every application so everyone works from a common point of view. USER EXPERIENCE INTUITIVE, SECOND-NATURE APPS Our design rules govern workflow relationships, user interfaces and information flows – setting the standard for how our enterprise safety applications look, feel and work. ENTERPRISE BIG DATA CENTRALIZED DATA FUELS ANALYTICS Unify your growing data and provide the knowledge base for powerful analytics, helping guide decisions, reconstructing incidents and managing historical data, all in real time. RULE-BASED EVENTS CAPTURE, ANALYZE AND ACTION Orchestrate and customize workflows across technologies to respond to real-time events. Automatically prompting apps to execute specific actions or trigger alerts to investigate and resolve. UNIFIED COMMUNICATIONS MULTIMEDIA TEAM COLLABORATION Dynamically route video, data, messages, voice and PTT over the best network to apps on the most suitable device. Intelligence is shared seamlessly between central operations and the field.
6 | 440-354-3715 • WWW.COMM-SERV.COM SAFE MANUFACTURING DRIVING PRODUCTION FORWARD WITH SMART, INTEGRATED TECHNOLOGIES
7 | 440-354-3715 • WWW.COMM-SERV.COM SAFE MANUFACTURING OVERVIEW WATCH NOW CREATING SAFE MANUFACTURING Today, modern manufacturers are continually tasked with optimizing operations, ensuring uptime and maintaining visibility throughout production. The push toward smart manufacturing and Industry 4.0 is introducing increased connectivity and automation throughout the daily workflow in order to produce quality products while reducing costs and minimizing downtime. Organizations are looking to accelerate improvements by connecting machines, people, data and value chains throughout their facility. The movement toward “smart” factories can deliver measurable business results and is expected to be the main driver of manufacturing competitiveness in the next five years. And all of this must come together while ensuring a production environment that is safe and secure for employees, visitors, property and assets. Motorola Solutions has created the first and only end-to-end technology ecosystem that unifies voice, video, data and analytics on one single platform — providing you with the foundation of safety for your operations that you need to stay focused on the job. Assuring managers and employees that when situations arise there is technology in place to resolve issues as quickly as possible to prevent them from escalating beyond control. They have reimagined how the technologies used to help keep your facility safe, can do even more — minimize downtime, improve efficiency and productivity and generate better outcomes throughout all phases of the manufacturing process. Because safety, efficiency and productivity are deeply interconnected. With the right technologies, you can be faster, smarter, more focused and more resilient — better at everything you do. Motorola Solutions technology ecosystem allows intelligence to advance outwards, giving you eyes and ears where you’ve never had them before. Information can move where and when it’s needed — from cameras, to radios, to smart devices and machine sensors, alarms and productivity tools, to security and operations centers both on and offsite — and provides meaningful and actionable workflows. Technologies integrate seamlessly across diverse areas and functions to provide efficiency and visibility. Common interfaces and workflows make it easier to manage teams and train new team members. And because manufacturers face wide-ranging regulatory requirements that impact security and operational needs depending on their size and what they are producing, our ecosystem includes scalable technologies and solutions that can be adjusted to address your facility’s unique needs. Motorola Solutions Safe Manufacturing technologies come together to keep your facility safe and operations efficient — delivering the certainty of safety you need to deliver on your promise of producing quality products to customers and profitably for your business.
8 | 440-354-3715 • WWW.COMM-SERV.COM SAFE MANUFACTURING OVERVIEW AN INTEGRATED TECHNOLOGY ECOSYSTEM Technology unified by a common orchestration platform built to empower you to address the unique challenges of your manufacturing facility. Instant voice communications to reliably connect teams across workflows and zones. Video analytics technologies to quickly identify and track points of interest across widespread areas. Advanced software and security to centralize command every day and during emergencies. Support services that are always there maintain systems for today and into the future. MANAGED & SUPPORT SERVICES COMMAND CENTER SOFTWARE SAFE MANUFACTURING VIDEO SECURITY & ACCESS CONTROL LAND MOBILE RADIO COMMUNICATIONS DETECT Access Control Manager Avigilon Control Center Avigilon Video Security Cameras Elevated Temperature Detection License Plate Recognition Know what is happening with better insights to protect people, property & assets. ANALYZE Command central Aware Enterprise Focus Of Attention Identity Search No Face Mask Detection Watch List Recognize which events are important, quickly find what you are looking for & make informed decisions to take action. COMMUNICATE Radio Communications Broadband Push-to-Talk Dispatch Software Connect instantly across devices & networks to keep teams connected and informed. RESPOND Ally Dispatch Management Body-Worn Cameras Critical Connect Simultaneously mobilize and coordinate an immediate response internally and with response teams.
9 | 440-354-3715 • WWW.COMM-SERV.COM SAFE MANUFACTURING OVERVIEW DETECT Overseeing the widespread and diverse areas and machinery of your facility can be a challenge. From controlling multiple points of entry, monitoring worker safety and securing and monitoring key areas and equipment, detection plays a critical role in improving situational awareness and decreasing response times to potential issues and operational problems. Integrated video security uses artificial intelligence to create high visibility across your diverse facility all in one view. Access control provides entry management, immediate lockdown capabilities and push notifications to devices. Radio alerts ensure all personnel — across multiple teams — are automatically informed of critical information simultaneously. Sensors and alarms help to oversee and maintain worker safety and plant production capabilities. All of this comes together to provide you with better insights — so you always know what is happening across your facility. Avigilon Video Security Cameras Video Security Deter threats and enhance visibility across your facilities with specialized wide-view cameras for every location — such as fisheye cameras for secure areas, multi-sensor for corridors, pan-tilt-zoom for parking lots and plant floors and explosion-protected for highly combustible locations. Watch List Creation and Alerting Detect and alert potential breaches with a secure, controlled watch list of known license plates created and maintained by authorized users within your security team. Expand the power of this capability to detect specific people of interest with the optional inclusion of facial recognition technology. Access Control Manage access to different buildings or restricted areas within your facilities using a role-based system with instant detection of individuals at access points and camera-based verifications. Radio Alert Instantly receive video analytic and access control alerts directly to your two-way radio via text message and text-to-voice alerts — including license plate recognition, breaches, loitering and presence detection. IIoT & Safety Alarms Incorporate your third-party sensors and IIoT devices on your machines and people into the unified workflow to receive direct notifications and alarms on your integrated radios and software in order to quickly coordinate an appropriate response. DETECTION SOLUTIONS Integrated video se urity uses artificial intelligence to create high visibility across your diverse facility all in one view. Access control provides entry management, immediate lockdown capabilities and push notifications to devices. Radio alerts ensure all personnel — across multiple teams — are automatically informed of critical information simultaneously. Sensors and alarms help to oversee and maintain worker safety and plant production capabilities. All of this comes together to provide you with bett r insights — so you always know what is happening across your facility. Access Control Manage access to different buildings or restricted areas within your facilities using a role-based system with instant detection of individuals at access points and camera-based verifications. Avigilon Control Center Avigilon Control Center (ACC) 7 is the latest and most advanced version of ACC™ video management software. Designed to bring the right information to you so that you can take action. Elevated Temperature Detection Increase the efficiency of traditional physical screening efforts with a high-throughput and contactless method of pre-screening people at access points. License Plate Recognition Monitor all roads and parking lots approaching and surrounding your campuses and automatically alert security when threat-designated vehicles enter your perimeter. Video Security Deter threats and enhance visibility across your facilities with specialized wide-view cameras for every location — such as fisheye cameras for secure areas, multi-sensor for corridors, pan-tilt-zoom for parking lots a d plant floors and expl sion-protected for highly combustible locations. DETECT Overseeing the widespread and diverse areas and machinery of your facility can be a challenge. From controlling multiple points of entry, monitoring worker safety and securing and monitoring key areas and equipment, detection plays a critical role in impro ing situ tio al awareness and decreasing response times to pot ntial issues and operational problems. Integrated video security uses artificial intelligence to create high visibility across your diverse facility all in one view. Access control provides entry man g ment, i medi te lockdown capabilities and push notificati ns to devices. Radio alerts en ure all personnel — cross multiple teams — are u omatically informed of critical information simultaneously. Se sors and alarms h lp to oversee a d maintain worker safety and plant production cap bilities. All of this comes together to provide you with better insights — so you always know what is happening across your facility. Avigilon Video Security Cameras Video Se urity Deter threats and enhance visibility across your facili ies with specialized wide-view cameras for every location — such as fisheye cameras for secure area , multi-sensor for corridors, pan-tilt-zoom for parking lots and plant floors and explosion-p otected for highly combustible locati ns. Watch List Creation and Alerting Detect and alert potential breaches with a secure, controlled watch list of known license plates created and maintained by authorized users within your security team. Expand the power of this capability to detect specific people of interest with the optional inclusion of facial recognition technology. Access Control Manage access to different b ildings or restricted are s within your facilities using a role-based syst m with instant detection of individuals at access points and camera-bas d verifications. Radio Alert Instantly receive video analytic and access control alerts directly to your two-way radio via text message and text-to-voice alerts — including license plate recognition, breaches, loitering and presence detection. IIoT & Safety Alarms Incorporate your third-party sensors and IIoT devices on your machines and people into the unified workflow to receive direct notifications and alarms on your integrated radios and software in order to quickly coordinate an appropri te respons . DETECTION SOLUTIONS DETECT Overseeing the widespread and diverse areas and machinery of your facility can be a challenge. From controlling multiple points of entry, monitoring worker safety and securing and monitoring key areas and equipment, detection plays a critical role in improving situational awareness and decreasing response times to potential issues and operational problems. DETECTION SOLUTIONS
10 | 440-354-3715 • WWW.COMM-SERV.COM SAFE MANUFACTURING OVERVIEW ANALYZE You're responsible for monitoring a large facility filled with workers, secure areas, vast spaces, critical materials and equipment. Identifying unwanted individuals, tracking persons of interest, locating missing inventory and recognizing hazardous situations in this environment is a demanding task. Appearance Search capabilities quickly and seamlessly explore video footage to identify persons or vehicles of interest across the plant floor or parking lot. Video analytics detect potentially suspicious or hazardous activity, providing real-time insights into facility-wide movements. The Focus of Attention interface quickly brings your attention to areas of video security interest, increasing efficiency and improving response time when evaluating a situation. Ultimately, these solutions and insights are crucial to cutting through the noise, proactively locating points of interest and recognizing which events are important — so you can have eyes on the scene to evaluate and make an informed decision to take action. ANALYTIC SOLUTIONS Avigilon Appearance Search™ Find who you are looking for faster with video search that can be initiated by selecting specific physical descriptions such as hair or clothing color, gender and age category or vehicle type and color. Self-Learning Video Analytics Use advanced pattern-based analytics and teach-by-example technology to proactively monitor and accurately recognize movements of people and vehicles while ignoring motion not relevant to a scene that could pose a safety or operational risk. Additional rules-based analytics help ensure your security staff don’t miss important events that need further investigation, such as loitering. Focus of Attention Easily identify where action is required with potentially critical video activities identified by color-coded hexagons so you can focus on what’s important. Unusual Motion Detection Turn unknowns into insights and reveal anomalies that may pose security or safety risks with artificial intelligence that “learns” typical activities in the plant to automatically detect and flag unusual motion or activity that may otherwise be missed. Identity Search Intelligently integrate ID badges with the power of video to map personnel movement throughout your entire premises via scanned door badge activity linked with video feeds. Appearance Search ANALYZE You're responsible for monitoring a large facility filled with workers, secure areas, vast spaces, critical materials and equipment. Identifying unwanted individuals, tracking persons of interest, locating missing inventory and recognizing hazardous situations in this environment is a demanding task. Appearance Search capabilities quickly and seamlessly explore video footage to identify persons or vehicles of interest across the plant floor or parking lot. Video analytics detect potentially suspicious or hazardous activity, providing real-time insights in o facility-wide movements. The Focus of Attention interface quickly brings your attention to areas of video security interest, increasing efficiency and improving response time when evaluating a situation. Ultimately, these solutions and insights are crucial to cutting through the noise, proactively locating points of interest and recognizing which events are important — so you can have eyes on the scene to evaluate and make an informed decision to t k action. ANALYTIC SOLUTIONS Avigilon Appearance Search™ Find who you are looking for faster with video search that can be initiated by selecting specific physical descriptions such as hair or clothing color, gender and age category or vehicl type and color. Self-Learning Video Analytics Use advanced pattern-based analytics and teach-by-example technology to proactively monitor and accurately recognize movements of people and vehicles while ignoring motion not relevant to a scene that could pose a safety or operational risk. Additional rules-based analytics help ensure your security staff don’t miss imp rtant event that need further investigation, such as loitering. Focus of Attention Easily identify where action is required with potentially critical video activities identified by color-coded hexagons so you can focus on what’s important. Unusual Motion Detection Turn unknowns into insights and reveal anomalies that may pose security or safety risks with artificial intelligence that “learns” typical activities in the plant to automatically detect and flag unusual motion or activity that may otherwise be missed. Identity Search In elligen ly integrat ID badges with the power of video to map personnel movement throughout your entire premises via scanned door badge activity linked with video feeds. Appearance Search Appearance Search capabilities quickly and seamlessly explore video footage to identify persons or vehicl s of interest acros the plant floor or parking lot. Video analytics de ct potentially suspi ious or hazardous activity, providi g real-time insights into f cility-wide movements. The Focus of Attention interface quickly brings your attention to areas of video security interest, increasing efficiency and improving response time when evaluating a situation. Ultimately, these solutions and insights are crucial to cutting through the noise, proactively locating points of interest and recognizing which events are important — so you can have eyes on the scene to evaluate and make an informed decision to take action. CommandCentral Aware Enterprise Provide critical incident insights and eyes- n-the-sc ne with real-time video, resource location information, streamlined incident intelligence and direct communication connections between your facility and local law nforcem nt. Focus f Attention Easily identify where action s required with potenti lly critical vi eo act vities ide tified by color-coded hexagons so you can focus on what’s important. Identity Search Intelligently integrate ID badges with the power of video to map personnel movement throughout your entire premises via scanned door badge activity linked with video feeds. No Face Mask Detection It has become a widely acc p ed fact that th proper use of a face mask is an effective measure in keeping viruses from spreading. Especially as countries around the world come ou of lockdown, it is critical that businesses step up to keep our communities safe and healthy. Watch List Detect and alert potential breaches with a secure, controlled watch list of known license plates created a d maintained by authorized users within your security team. ANALYTIC SOLUTIONS ANALYZE You’re responsible for monitori g a large facility filled with workers, secure areas, vast spaces, critical materials and equipment. Identifying unwanted individuals, tracking persons of interest, locating missing inventory and recognizing hazardous situations in this environment is a demanding task.
11 | 440-354-3715 • WWW.COMM-SERV.COM SAFE MANUFACTURING OVERVIEW Radio communications instantly and reliably connects security, response teams, floor staff, field workers, foreman, plant management and local first responders when needed. Broadband push-to-talk with multimedia capabilities extends your reach by enabling voice and data information to be shared across devices to those in other buildings or off-site. Mass notification capabilities make it easy to notify and share information with your entire organization at a moment’s notice. Connectivity — across devices, networks and locations — is an important part of ensuring you and your entire team are aware and informed at all times. COMMUNICATION SOLUTIONS COMMUNICATION SOLUTIONS COMMUNICATE Whether you are a foreman o -site needing to outinely communicate with your floor staff, plant management and other areas of the plant, or a response team dealing with a large-scale emergency such as a dangerous accident or hazardous material spill, clear and timely communication is key to k eping your teams onnecte and informed. Radi communications instantly a d reliably connects security, response teams, floor staff, field workers, foreman, plant management and local first responders when needed. Broadband push-to-talk with multimedia capabilities extends your reach by enabling voice and data information to be shared across devices to those in other buildings or off-site. Mass notification capabilities make it easy to notify and share information with your entire organization at a moment’s notice. Connectivity — across devices, networks and locations — is an important part of ensuring you and your entire team are aware and informed at all times. Dispatch Software Two-Way Radio Communication Communicate securely across all facilities and in the toughest environments with rugged two-way radios that deliver superior voice clarity, rugged design, long battery life and outstanding range — ensuring personnel can hear and be heard regardless of their surroundings. Sensors embedded in your radio device can also monitor for inactivity to warn when there may be a potential problem or man-down situation. WAVE PTX Broadband Push-to-talk with Multimedia Share voice and data without boundaries, enabling smart phones with pushto-talk capabilities enhanced with the ability to push details via text, photo, video or file attachment to smartphones, tablets, laptops and even land-lines. Dispatch Software Simplify and standardize your dispatch process and workflow with streamlined dashboard views and instant communications across different devices, networks and locations scaled to your facility’s specific needs. Leverage All Call to quickly and efficiently reach all uses on a channel or system. Mass Notification Notify and mobilize critical personnel at a moment’s notice with automated alerts sent by text, email or voice message from laptops or smartphones, ensuring easy information sharing across groups. Private LTE Do more with less with enterprise-grade private broadband with twice the capacity, up to four times the range of Wi-Fi and the ability to share multimedia and data across your facilities using a private data network managed via a cloud-based portal. COMMUNICATION SOLUTIONS COMMUNICATE Whether you are a foreman on-site needing to routinely communicate with your floor staff, plant management and other areas of the plant, or a response team dealing with a large-scale emergency such as a dangerous accident or hazardous material spill, clear and timely communication is key to keeping your teams connected and informed. Radio communications instantly and reliably connects security, response teams, floor staff, field workers, forema , plant management and local first responders when needed. Broadband push-to-t lk with multimedia capabilities extends your reach by enabling voice and data information to be shared across devices to those in other buildings or off-site. Mass notification capabilities make it easy to notify and share information with your entire organization at a moment’s notice. Connectivity — across devices, networks and locations — is an important part of ensuring you and y ur entire team are aware and informed at all times. Dispatch Software Two-Way Radio Communication Communicate securely across all facilities and in the toughest environments with rugged two-way radios that deliver superior voice clarity, rugged design, long battery life and outstanding range — ensuring personnel ca hear and be heard regardless of their surroundings. Sensors embedded in your radio device can also monitor for inactivity to warn when there may be a potential problem or man-down situation. WAVE PTX Broadband Push-to-talk with Multimedia Share voice and data without boundaries, enabling smart phones with pushto-talk capabilities enhanced with the ability to push details via text, pho , video or file attachment to smartphones, tablets, laptops and even land-lines. Dispatch Software Simplify and standardize your dispatch process and workflow with streamlined dashboard views and instant communications across differe t devices, networks and locati ns sc led t your facility’s specific needs. Leverage All Call to quickly and efficiently reach all uses on a channel or system. Mass Notification Notify and mobilize critical personnel at a moment’s notice with automated alerts sent by text, email or voice message from laptops or smartphones, ensuring easy i formation sharing across g ups. Private LTE Do more with less with enterprise-grade private broadband with twice the capacity, up to four t mes the range f Wi-F and the ability to share multimedia and data across your facilities using a private data network managed via a cloud-based portal. Dispatch Software Simplify and standardize your dispatch process and workflow with streamlined dashboard views and instant communications across different devic s, networks and locations scaled to your facility’s specific needs. Leverage All Call to quickly and efficiently reach all uses on a channel or system. Two-Way Radio Communication Communicate securely across all facilities and in the toughest environments with rugged two-way radios that deliver superior voice clarity, rugged design, long battery life and outstanding range — ensuring personnel can hear and be heard regardless of their surroundings. Sensors embedded in your radio device can also monitor for inactivity to warn when there may be a potential problem or man-down situation. WAVE PTX Broadband Push-to-talk with Multimedia Share voice and data without boundaries, enabling smart phones with push-to-talk capabilities enhanced with the ability to push d tails via text, photo, video or file ttachment to smartphones, tablets, laptops and even land-lines. COMMUNICATE Whether you are a foreman on-site needing to routinely communicate with your floor staff, plant management and other areas of the plant, or a response team dealing with a large-scale emergency such as dangerous accident or hazardous material spill, clear and timely communication is key to keeping your teams connected and informed.
12 | 440-354-3715 • WWW.COMM-SERV.COM SAFE MANUFACTURING OVERVIEW RESPOND Whether it’s an everyday incident or an emergency situation, your response teams and facility personnel need to communicate with each other to coordinate a response in the most efficient way possible. Being ready and aware is critical to ensuring your team can quickly respond to incidents or problems before they escalate — decreasing downtime, maintaining productivity and ensuring the health and safety of workers. Dynamic interoperability makes it easy to directly share data with response team personnel in real-time, enhancing situational awareness. Incident management streamlines the logging of incident reports and makes it easy to share multimedia with other personnel when needed and inform future decision-making for safety, security and operational procedures. Work order ticket management makes it easy to track work orders and close out tickets quickly and efficiently directly from your radio. Because enabling rapid response and documenting past incidents can be the key to preventing incidents from becoming tragedies. Ally Incident Management Incident and Records Management Streamline end-to-end incident and records management with customizable record fields and multimedia attachments, all accessible from web-enabled devices. Dynamic Interoperability Easily enable and disable dynamic, seamless and secure temporary communication links between networks with interoperability between response teams and on-site staff, and even with local first responders. Workforce Efficiency & Productivity Management Centralize documentation and easily organize and access work order tickets with cloud-based capabilities for easy sharing and reference across teams. Increase workforce efficiency, productivity and safety even further with fleet administration, GPS and more RESPOND SOLUTIONS Body-Worn Cameras Motorola Solutions body-worn cameras for commercial business are connected, simple to use, easy to wear and designed to last throughout your entire shift. Protecting staff across the globe, these cameras are there when it matters most. Incident and Records Management Streamline end-to-end incident and records management with customizable record fields and multimedia attachments, all accessible from web-enabled devices. Workforce Efficiency & Productivity Management Centralize documentation and easily organize and access work order tickets with cloud-based capabilities for easy sharing and reference across teams. Increase workforce efficiency, productivity and safety even further with fleet administration, GPS and more RESPOND SOLUTIONS Dynamic interoperability makes it easy to directly share data with response team personnel in real-time, enhancing situational awareness. Incident management streamlines the logging of incident reports and makes it easy to share multimedia with other personnel when needed and inform future decision-making for safety, security and operational procedures. Work order ticket management makes it easy to track work orders and close out tickets quickly and efficiently directly from your radio. Because enabling rapid response and documenting past incidents can be the key to preventing incidents from becoming tragedies. RESPOND Whether it’s an everyday incident or an emergency situation, your response teams and facility personnel need to communicate with each other to coordinate a response in the most efficient way po ible. Being ready and aware is critical to ensuring your team can quickly respond to incidents or pr blems before th y scalate— decreasing downtime, maintaining productivity and ensuring the health and safety of workers. Dynamic inte operability mak s it easy to directly share data with response team personnel in real-time, enhancing situ tional awar ness. Incident management streamlines the logging of incident reports and makes it easy to share multimedia with other personnel when needed and inform future decision-mak for safety, ecurity and operational procedures. Work order ticket management akes it easy to track work orders and close out tickets quickly and efficiently directly from your radio. Because enabling rapid response and documenting past incidents can be the key to preventing incidents from becoming tragedies. Ally Incident Management Incident and Records Management Streamline end-to-end incident and records management with customizable record fields and ultimedia attachments, all accessible from web-enabled devices. Dynamic In eroperability Easily enable and disable dynamic, seamless and secure temporary communication links between networks with interoperability between response teams and on-site staff, and even with local first responders. Workforce Efficiency & Productivit Man gement Centralize documentation and easily organize and access work order tickets with cloud-based capabilities for easy sharing and reference across teams. Increase workforce efficiency, productivity and safety even further with fleet administration, GPS and more RESPOND SOLUTIONS RESPOND Whether it’s an everyday incident or an emergency situation, your response teams and facility personnel need to communicate with each other to coordinate a response in the most efficient way possible. Being ready and aware is critical to ensuring your team can quickly respond to incidents or problems before they escalate — decreasing downtime, maintaining productivity and ensuring the health and safety of workers.
13 | 440-354-3715 • WWW.COMM-SERV.COM SAFETY REIMAGINED WITH ORCHESTRATE FOCUS ON WHAT MATTERS THE MOST. AUTOMATE THE REST.
14 | 440-354-3715 • WWW.COMM-SERV.COM SAFETY REIMAGINED WITH ORCHESTRATE Time is precious. And managing the communications, video and software that comprise your security and operations technology ecosystem can be a time-consuming, challenging task. What if there was a way for you to focus on what matters most, and automate the rest? That’s why we created Orchestrate. It’s a simple, user-friendly and cloud-based interface tool that gives administrators the ability to configure and automate workflows that control their integrated security technology ecosystem. These intelligent, automated workflows also enhance efficiency as well as improve response times, effectiveness and overall personnel safety. It equips your security network operations teams with the capabilities they need to detect triggers across a number of installed devices and quickly take actions to reduce risk of breaches and downtime by automatically alerting the appropriate teams and executing the proper procedure. Orchestrate makes managing your day-today operations effortless by providing a self-service workflow management tool at your fingertips. KEY FEATURES Complex Workflows, Simplified. Our business workflow automation solution, Orchestrate, is designed for your unique ecosystem. It allows you to integrate individual processes, fully manage and optimize workflows, and deliver a consistent response every time. The number and complexity of workflows can scale to meet the needs of your operations. Because Orchestrate is a secure, cloud-based, cross-technology platform, users can access and build customized solutions from anywhere, at any time. AUTOMATION Let Intelligent Workflows Do the Work. Your organization is being continually challenged to do more with less — and to do it quickly, efficiently and costeffectively — all while protecting people’s safety. When you are able to immediately recognize and respond to threats and unexpected events, you are able to focus on the work at hand. Ensuring nothing is missed. From simple machineassisted decision-making to complex workgroup action and event management, Orchestrate empowers you to address the unique challenges of your operation, automatically. All so you can keep your focus on what matters most. SAFETY REIMAGINED WITH ORCHESTRATE WATCH NOW
15 | 440-354-3715 • WWW.COMM-SERV.COM A MANDATE TO AUTOMATE Take care of what matters the most. Automate the rest. Timelines, productivity and controlled costs are key to well-run, successful operations. Yet, 90 percent of the time1 that organizations allow to perform tasks is consumed by transfer time. Conventional workflows, which are typically handled manually on a one-by-one basis, take time to plot and assign. Even when assignments are automated, 45 percent of organizations say they address their automation strategies in an ad-hoc way. Additionally, cross-silo integration challenges and lack of continuity across systems and technology are hobbling organizations. Resources are challenged, too. Businesses report a 92 percent workforce gap in the skill sets needed to automate operations. Clearly, a solution with integrated automation capabilities that addresses operational efficiencies and breaks down the barriers of siloed automation to allow businesses to do more with less would be a game-changer. MAXIMIZING INCIDENT RESPONSE Leveraging Safety Reimagined to deliver a portfolio of outcomes, Orchestrate combines artificial intelligence with digital business logic to help organizations determine how they detect, analyze, communicate and respond to operational events. SOLUTION BRIEF ORCHESTRATE Leveraging Safety Reimagined to deliver a portfolio of outcomes, Orchestrate combines artificial intelligence with digital business logic to help organizations determine how they detect, analyze, communicate and respond to operational events. PAGE 3 Automatically monitoring remote areas, maximizing resources Securely harvesting operational data 24/7 How do we effectively monitor the widespread areas of our operations? How can we recognize events and accurately evaluate situations as they arise? How do we connect workgroups that need to collaborate? How do we quickly respond to issues before they escalate? Leveraging and evaluating real-time data Providing actionable alerts based on trigger type Setting up rolebased workflows Initiating triggerconditional logic Dispatching response teams Automatically logging of incident information DETECT ANALYZE COMMUNICATE RESPOND MAXIMIZING INCIDENT RESPONSE ORCHESTRATE HELPS BY... Timeliness, productivity and controlled costs are key to well-run, successful operations. Yet, 90 percent of the time1 that organizations allow to perform tasks is consumed by transfer time. Conventional workflows, which are typically handled manually on a one-by-one basis, take time to plot and assign. Even when assignments are automated, 45 percent of organizations2 say they address their automation strategies in an ad-hoc way. Additionally, cross-silo integration Take care of what matters the most. utomate the rest. A MANDATE TO AUTOMATE challenges and lack of continuity across systems and technology are hobbling organizations. Resources are challenged, too. Businesses report a 92 percent workforce gap3 in the skill sets needed to automate operations. Clearly, a solution with integrated automation capabilities that addresses operational efficiencies and breaks down the barriers of siloed automation to allow businesses to do more with less would be a game-changer. SAFETY REIMAGINED WITH ORCHESTRATE
16 | 440-354-3715 • WWW.COMM-SERV.COM Orchestrate is easy to configure and will start making a positive difference to your operations almost immediately. Triggers will quickly and directly alert necessary personnel with real-time visibility. Reusable, standardized workflows will improve efficiency and can scale to your organization's requirements. Increasing human ability and business agility. ORCHESTRATE BENEFITS Administrators can create rule-based, automated workflows between their technology sleeves to enhance efficiency as well as improve response times, effectiveness and overall safety. Self-service workflow creation. HOW ORCHESTRATE WORKS Define business logic with a simple to use, single-pane graphical interface Create automated workflows for machine-assisted decision-making Leverage analytics to trigger conditional logic, alerting and informing relevant teams EXPLORE CONFIGURE ACTIVATE Simple drag-and-drop design tool Access from anywhere, anytime Minimal training required Expedite detection & response Reusable, standardized workflows Cross-technology connections End-to-end automated workflows Streamlined processes Advanced video analytics triggers INTUITIVE INTEGRATED INTELLIGENT AUTOMATE TO SCALE ACCELERATE OPERATIONS EASY TO USE ORCHESTRATE BENEFITS Increasing human ability and business agility. Orchestrate is easy to configure and will start making a positive difference to your operations almost immediately. Triggers will quickly and directly alert necessary personnel with real-time visibility. Reusable, standardized workflows will improve efficiency and can scale to your organization’s requirements. HOW ORCHESTRATE WORKS Self-service workflow creation. Administrators can create rule-based, automated workflows between their technology sleeves to enhance efficiency as well as improve response times, effectiveness, and overall safety. SAFETY REIMAGINED WITH ORCHESTRATE Administrators can create rule-based, autom ted workflows between their technology sleeves to enhance efficiency as well as improve response times, effectiveness and overall safety. Self-service workflow creation. HOW ORCHESTRATE WORKS EXPLORE Define business logic with a simple to use, single-pane graphical interface KFLOWS. TECHNOLOGY. ST EXPERIENCE ons, video and software that comprise your security me-consuming, challenging task. What if there t, and automate the rest? That’s why we created -based interface tool that gives administrators that control their integrated security technology ws also enhance efficiency as well as improve nel safety. It equips your security network operations riggers across a number of installed devices and d downtime by automatically alerting the appropriate estrate makes managing your day-to-day operations anagement tool at your fingertips. Administrators can create rule-based, automated workflows between their technology sleeves to enhance efficiency as well as improve response times, effectiveness and overall safety. Self-service workflow creation. HOW ORCHESTRATE WORKS EXPLORE Define business logic with a simple to use, single-pane graphical interface CONFIGURE Create automated workflows for machine-assisted decision-making hestrate, is designed for your uniqu ecosystem. It y manage and optimize workflows, and deliver a complexity of workflows can scale to meet the needs ure, cloud-based, cross-technology platform, users anywhere, at any time. to do more with less — and to do it quickly, efficiently e’s safety. When you are able to immediately recognize u are able to focus on the work at hand. Ensuring decision-making to complex workgroup action and o address the unique challenges of your operation, what matters most. IMPROVE TRANSPARENCY INCREASE FOCUS OOST UCTIVITY ork. our operation, automatically. ONS AUTOMATE WORKFLOWS. CONFIGURE YOUR TECHNOLOGY. ELEVATE TH GUEST EXPERIENCE Time is precious. And managing the communications, video and software that comprise your security and operations technology ecosystem can be a time-consuming, challenging task. What if there was a way for you to focus on what matters most, and utomate the rest? That’s why we created Orchestrate. It’s a simpl , user-friendly and cloud-based interface tool that gives adm n stra ors the ability to configure and utomate workflows th t control their integrated security technology ecosystem. These intelligent, automated workflows also enhance efficiency as well as improve response times, effectiveness and overall personnel safety. It equips your security network operations teams with the capabilities they need to detect triggers across a number of installed devices and quickly take actions to reduce risk of breaches and downtime by automatically alerting the appropriate teams and executing the proper procedure. Orchestrate makes managing your day-to-day operations effortless by providing a self-service workflow management tool at your fingertips. Administrators can create rule-based, utoma ed workflows between their technology sleeves to enhance efficiency as well as improve response times, effectiveness and overall safety. Self-service workflow creation. HOW ORCHESTRATE WORKS EXPLORE Define business logic with a simple to use, single-pane graphical interface CONFIGURE Create automated workflows for machine-assisted decision-making ACTIVATE Leverage analytics to trigger conditional logic, alerting and informing relevant teams Our busin ss workflow automation solution, Orchestrate, is designed for your unique ecosystem. It allows you to integrate individual processes, fully manage and optimize workflows, and deliver a c nsiste response every time. The number and complexity of workflows can scale to meet the needs of your operations. Because Orchestrate is a secure, cloud-based, cross-technology platform, users can acces and build customized solutions from anywhere, at any time. Your organization is being continually challenged to do more with less — and to do it quickly, efficiently and cost-effe tively — all while protecti g people’s safety. When you are able to immediately recognize and re pond to threats and unexpected events, you are able to focus on the work at hand. Ensuring nothing is missed. From simple machine-assisted decision-making to complex workgroup action and event management, Orchestr te empowers you to address the unique challenges of your operation, automatically. All so you can keep your focus on what matters most. Expand reach AUTOMATE WORKFLOWS Minimize inefficiencies IDENTIFY BOTTLENECKS Track status at every stage IMPROVE TRANSPARENCY Focus on high value activities INCREASE FOCUS Reduce manual effort BOOST PRODUCTIVITY Complex Workflows, Simplified. KEY FEATURES Let Intelligent Workflows Do the Work. AUTOMATION Address the unique challenges of your operation, automatically. EMPOWER YOUR OPERATIONS SOLUTION BRIEF | SAFE HOPITALITY
17 | 440-354-3715 • WWW.COMM-SERV.COM EMPOWER YOUR OPERATIONS Address the unique challenges of your operation, automatically. AUTOMATE WITH ORCHESTRATE Let intelligent workflows do the work. Your organization is being continually challenged to do more with less - and to do it quickly, efficiently, and cost-effectively - all while protecting people’s safety. When you are able to immediately recognize and respond to threats and unexpected events, you are able to focus on the work at hand. Ensuring nothing is missed. From simple machine-assisted decision making to complex workgroup action and event management, Orchestrate empowers you to address the unique challenges of your operation, automatically. All so you can keep your focus on what matters most. Motorola Solutions, Inc. 500 West Monroe Street, Chicago, Il 60661 U.S.A. motorolasolutions.com MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2021 Motorola Solutions, Inc. All rights reserved. 01-2021 ¹ https://www.orangescrum.org/articles/enterprise-workflow-management.html 2 https://www.kofax.com/Learn/Reports/rp_forrester-ia-benchmarking-report_en?utm_source=PR&utm_ medium=Press%20Release&utm_campaign=ForresterReport1 3 https://www.mckinsey.com/business-functions/operations/our-insights/the-automation-imperative For more information on Orchestrate and Safety Reimagined, contact your Motorola Solutions representative or visit us at www.motorolasolutions.com/orchestrate Your organization is being continually challenge to do more with less - and to do it quickly, efficiently a d cost-eff ctively - all while protecting people’ safety. When you are able to immediately recognize a d respond to threats and unexpected events, you are able to focus on the work at hand. Ensuring nothing is missed. From simple machine-assisted decisionmaking to complex workgroup action and event management, Orchestrate empowers you to address the unique challenges of your operation, automatically. All so you can keep your focus on what matters most. Let intelligent workflows do the work. AUTOMATE WITH ORCHESTRATE Orchestrate is backed by the same expert support that you’ve come to know and trust from Motorola Solutions. Our experienced and certified experts are available 7 am - 7 pm CT for support via chat, email and phone. Tapping into our rich knowledge base ensures a rapid response and quick resolution of issues. Expert help when you eed it. Address the unique challenges of your operation, automatically. TECHNICAL SUPPORT FOR ORCHESTRATE EMPOWER YOUR OPERATIONS Expand reach AUTOMATE WORKFLOWS Minimize inefficiencies IDENTIFY BOTTLENECKS Track status at every stage IMPROVE TRANSPARENCY Focus on high value activities INCREASE FOCUS Reduce manual effort BOOST PRODUCTIVITY SAFETY REIMAGINED ORCHESTRATE MANAGED & SUPPORT SERVICES VIDEO SECURITY & ANALYTICS LAND MOBILE RADIO COMMUNICATIONS COMMAND CENTER SOFTWARE ety, efficiency and productivity are deeply errelated. The technologies that make us er can also make us better at everything we - technologies that are unified by a common tform built to empower you to address the que challenges of your operation. We’ve made t vision real by creating the first ecosystem to fy the technologies that keep us safe and enable ividuals, businesses and communities to work ether in more powerful ways. We call it “Safety magined”. The Safety Reimagined ecosystem egrates video, radio and software to provide a amless workflow for you t help solve a wide iety of problems that you m y have. Orch strate he tool that automates it all. chnology for a safer world. AFETY REIMAGINED WITH ORCHESTRATE r business workflow automation solution, Orchestrate, is signed for your unique ecosystem. It allows you to integrate omplex workflows, simplified. RCHESTRATE KEY FEATURES complexity of workfl ws c n scale to meet the needs of your operations. Because Orchestrate is a secure, cloud-based, crossSAFETY REIMAGINED WITH ORCHESTRATE FETY
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