DETECT ANALYZE COMMUNICATE RESPOND ENABLING POWERFUL CONNECTIONS TECHNOLOGY FOR A SAFER WORLD SAFE SCHOOLS TAKING SCHOOL SAFETY TO THE NEXT LEVEL
2 | 440-354-3715 • WWW.COMM-SERV.COM MANAGED & SUPPORT SERVICES SAFETY REIMAGINED LAND MOBILE RADIO COMMUNICATIONS COMMAND CENTER SOFTWARE VIDEO SECURITY & ACCESS CONTROL CONTENTS UNIFIED & CONNECTED TECHNOLOGY ECOSYSTEM Integrating voice, video, data and analytics on a common operating platform that reveals new insights, enables better decision-making and accelerates operations. CONNECTING & EMPOWERING THE ENTERPRISE Industry-specific, outcome-based solutions that drive connectivity, productivity and safety to address specific challenges within enterprises. Workflows are integrated and streamlined, enterprise demands made more manageable. ALWAYS-ON, ALWAYS-SECURED Unified management across networks, devices, software, video and security, ensuring maximum responsiveness, resiliency and availability. MOTOROLA SOLUTIONS IS CREATING TECHNOLOGY FOR A SAFER WORLD Motorola Solutions believes that safety, efficiency, and productivity are deeply interrelated. That the technologies that make us safer can also make us better at everything we do. Motorola Solutions made that vision real by creating the first ecosystem to unify the technologies that keep us safe on one single platform — voice, video, data, and analytics. Creating solutions that address the industry challenges of today with an eye toward the future. WATCH NOW I I 04 ENTERPRISE PLATFORM 06 SAFE SCHOOLS OVERVIEW 13 ORCHESTRATE 18 USE CASES 23 SOLUTIONS 36 SERVICES
3 | 440-354-3715 • WWW.COMM-SERV.COM ABOUT US Communications Service began in 1946 as a two-way radio service shop and became an Authorized Motorola Service Shop in 1949. Today, we continue that association as a Motorola Elite Channel Partner, Service Specialist and Manufacturer’s Rep, serving Northeast Ohio. We believe that every day is an opportunity to do things better. For over 65 years, we have been helping Public Safety and Businesses implement wireless communication systems that help them keep staff connected, raise productivity, streamline operations, increase safety and improve overall performance. Communications Service continues to invest in the latest state-of-the art equipment and factory training, so that we may offer our clients the most advanced communications solutions in the market. At CommServ, we understand that our clients have invested a great deal in their communications equipment and we encourage our clients to let OUR investment protect YOUR investment. At CommServ, we believe that today, tomorrow and beyond, we must make every customer our top priority. We will put them at the center of our business and ensure that every transaction ends with complete customer satisfaction. When we deliver the Promise, we will earn the respect of our customers and our co-workers.
4 | 440-354-3715 • WWW.COMM-SERV.COM SAFETY REIMAGINED ENTERPRISE PLATFORM MOTOROLA SOLUTIONS ENTERPRISE PLATFORM Unifies data and workflows on a secure and scalable foundation, so you can collaborate more easily and make more informed decisions. SCALABLE Adapts and evolves at the pace of each unique technology journey ACTIONABLE Integrates real-time decision making with automation and deep analytics. SECURE Safeguards operational data both inside and outside your enterprise. UNIFIED WORKFLOW One common operating picture USER EXPERIENCE Intuitive, secondnature apps ENTERPRISE BIG DATA Centralized data fuels analytics RULE-BASED EVENTS Capture, analyze and action UNIFIED COMMUNICATIONS Multimedia team collaboration
5 | 440-354-3715 • WWW.COMM-SERV.COM SAFETY REIMAGINED ENTERPRISE PLATFORM ENTERPRISE PLATFORM The Motorola Solutions Enterprise Platform unifies all of your data and workflows on a secure and scalable foundation, so you can collaborate more easily and make more informed decisions. SCALABLE A PLATFORM THAT EVOLVES WITH YOU Designed to evolve with you at the pace of your unique technology journey. The platform adapts to data traffic and volume changes, accommodates existing technologies, and allows for new services and capabilities to expand across the workflow without disrupting operations. ACTIONABLE AI-ENABLED DECISION MAKING Integrating real-time decision-making with deep analytics. Analyze real-time events, capture automated alerts, share one operational view across the entire workflow and easily find the information you need to make fast and informed decisions. SECURE COMPLETE CONTROL OF OPERATIONAL DATA Safeguarding your operational data both inside and outside your enterprise. Protected by the latest cloudbased security measures, securely permission users, provision access, and share and search across the entire enterprise workflow while maintaining high levels of services. UNIFIED WORKFLOW ONE COMMON OPERATING PICTURE Store, search and share data across the entire enterprise workflow. Relevant information flows through every application so everyone works from a common point of view. USER EXPERIENCE INTUITIVE, SECOND-NATURE APPS Our design rules govern workflow relationships, user interfaces and information flows – setting the standard for how our enterprise safety applications look, feel and work. ENTERPRISE BIG DATA CENTRALIZED DATA FUELS ANALYTICS Unify your growing data and provide the knowledge base for powerful analytics, helping guide decisions, reconstructing incidents and managing historical data, all in real time. RULE-BASED EVENTS CAPTURE, ANALYZE AND ACTION Orchestrate and customize workflows across technologies to respond to real-time events. Automatically prompting apps to execute specific actions or trigger alerts to investigate and resolve. UNIFIED COMMUNICATIONS MULTIMEDIA TEAM COLLABORATION Dynamically route video, data, messages, voice and PTT over the best network to apps on the most suitable device. Intelligence is shared seamlessly between central operations and the field.
6 | 440-354-3715 • WWW.COMM-SERV.COM SAFE SCHOOLS NEXT-GENERATION SAFETY FOR THE NEXT GENERATION
7 | 440-354-3715 • WWW.COMM-SERV.COM SAFE SCHOOLS OVERVIEW WATCH NOW CREATING SAFE SCHOOLS Our nation’s schools are supposed to be safe for teaching and learning, free from crime and violence — a place where the next generation can grow and learn. But this is only achievable with a foundation of safety. Everything starts with safety. It’s the center that holds school operations together. Motorola Solutions has created the first and only end-to-end technology ecosystem that unifies voice, video, data and analytics in a single platform. Together this Safe Schools ecosystem provides you with the foundation of safety you need by addressing your unique challenges, from everyday incidents — a fight in a hallway, an allergic reaction on the playground or an injury in gym class — to extreme events, including active shooters and bomb threats. Motorola Solutions is reimagining how the technologies used to help keep schools safe can do even more — drive efficiencies and generate better outcomes. Because safety, efficiency and productivity are deeply interconnected. With the right technologies, you can be faster, smarter, more focused, and more resilient — better at everything you do. When technologies communicate and learn from each other, safety and performance improves across your entire school. Intelligence advances outward, giving you eyes and ears where you’ve never had them before. Information flows where it’s needed — from cameras to radios to smart devices to security operations centers — and what you need to know is made clear. People collaborate in more personalized and productive ways, using any network or device they want. Fairness and accuracy replace biases and blind spots. Resiliency increases and decisions improve. Motorola Solutions’ Safe Schools technologies come together to efficiently keep students and staff secure, providing the certainty of safety you need. Bridging the gap in areas of risk, which often thrive in the unknown and the unseen. Helping you not only respond and manage both the everyday and the critical emergencies, but also recognize patterns, anticipate actions and help prevent situations from becoming major incidents. Reassuring everyone who comes through your doors that potential threats can be identified and resolved before they escalate. Ensuring that if the unthinkable happens, there are plans and technology in place to respond as quickly as possible.
8 | 440-354-3715 • WWW.COMM-SERV.COM SAFE SCHOOLS OVERVIEW AN INTEGRATED TECHNOLOGY ECOSYSTEM Technology unified by a common orchestration platform built to empower you to address the unique challenges of your schools. Instant voice communications to reliably connect teams across workflows and zones. Video analytics technologies to quickly identify and track points of interest across widespread areas. Advanced software and security to centralize command every day and during emergencies. Support services that are always there maintain systems for today and into the future. MANAGED & SUPPORT SERVICES COMMAND CENTER SOFTWARE SAFE SCHOOLS VIDEO SECURITY & ACCESS CONTROL LAND MOBILE RADIO COMMUNICATIONS DETECT Access Control Manager Avigilon Video Security Cameras Vape Detection License Plate Recognition Know what is happening with better insights to protect people, property & assets. ANALYZE Avigilon Control Center Focus Of Attention No Face Mask Detection Recognize which events are important, quickly find what you are looking for & make informed decisions to take action. COMMUNICATE AVTEC Dispatch Console Radio Communications: Voice & Multimedia WAVE PTX: Multimedia & Broadband PTT Connect instantly across devices & networks to keep teams connected and informed. RESPOND Ally Dispatch Management Body-Worn Cameras Critical Connect Simultaneously mobilize and coordinate an immediate response internally and with response teams.
9 | 440-354-3715 • WWW.COMM-SERV.COM SAFE SCHOOLS OVERVIEW DETECT Managing your school grounds can be a challenge. From overseeing building entries, controlling student and visitor activity, and monitoring access, detection plays a critical role in minimizing potential threats. Integrated video security monitors and identifies unusual activity and potential intruders across campus. Automatic license plate recognition analyzes vehicles entering and exiting campus — detecting and reporting suspicious vehicles on school property. Building entry management provides access control, automates lockdowns and pushes notifications of potential entry breaches to your School Resource Officers’ radios. All of this comes together to improve your situational awareness and help increase early risk detection. License Plate Recognition SOLUTION BRIEF | SAFE SCHOOLS TipSubmit Ensure anonymous, confidential tip submissions using a web-based form, enabling students to “say something” at any time from their laptop or smartphone. Video Security Capture critical details and enhance visibility across campus with specialized cameras for every location — such as fisheye for classrooms, multi-sensor for hallways, and pan-tilt-zoom for parking lots. License Plate Recognition Set an outer perimeter, monitoring the main entrances and exits to your campus and automatically alerting security and law enforcement when threat-designated vehicles enter school grounds. Access Control Manage staff, student and visitor access to buildings or restricted areas on school grounds using a role-based system with instant detection of individuals at access points. Watch List Alerting Set an inner perimeter, identifying people of interest based on a secure, controlled watch list created and maintained by authorized users at the school. Radio Alert Receive critical alerts directly on your radio with sensor and camera analytics that connect seamlessly with your system, monitor activity and provide for a more focused response. DETECTION SOLUTIONS PERIMETER BREACH - DETECT License Plate Recognized Disgruntled ex-employee license plate detected entering school grounds. Integrated video security monitors and identifies unusual activity and potential intruders across campus. Automatic license pl te recognition analyzes vehicles entering and exiting campus — detecting and reporting suspicious vehicles on school property. Building entry management provides access control, automates lockdowns and pushes notifications of potential entry breaches to your school resource offic rs’ radios. All of this comes together to improve your situational awareness and help increase early risk detection. Access Control Manage staff, student and visitor access to buildings or restricted areas on school grounds using a role-based system with instant detection of individuals at access points. License Plate Recognition Set an outer perimeter, monitoring the main entrances and exits to your campus and autom tically alerting security and law enforcement when threat-designated vehicles enter school grounds. Vape Detection The HALO Smart Sensor (HALO), by IPVideo Corporation, is a real-time vape detector and security device that helps to detect potentially critical events in privacy concern areas that involve environmental changes, air quality changes (by particulate matter). Video Security Capture critical details and enhance visibility across campus with specialized ameras for every location — such as fisheye for classrooms, multi-sensor for hallways and pan-tilt-zoom for parking lots. DETECTION SOLUTIONS DETECT Managing your school grounds can be a challenge. From overseeing building entries to controlling student and visitor activity and monitoring access, detection plays a critical role in minimizing potential threats.
10 | 440-354-3715 • WWW.COMM-SERV.COM SAFE SCHOOLS OVERVIEW Video analytics detect potentially suspicious activity on school property, providing real-time insights into campus movements. Appearance searches quickly and seamlessly explore video footage and locate students and visitors through physical descriptions, allowing easy identification. Unusual motion detection reveals atypical events that need investigating. Ultimately, these insights enable proactive monitoring and management across campus — enabling you to respond to suspicious behavior before an incident occurs. Identity Search Map personnel movements on-site with video feeds intelligently integrated with ID badge and credential activity tracking in order to visually retrace campus movements. Focus of Attention Easily identify where action is required with potentially critical video activities identified by color-coded hexagons so you can focus your attention on what’s important. No Face Mask Detection It has become a widely accepted fact that the proper use of a face mask is an effective measure in keeping viruses from spreading. Especially as countries around the world come out of lockdown, it is critical that businesses step up to keep our communities safe and healthy. Self-Learning Video Analytics Monitor school properties 24/7 with video software that detects abnormal or concerning activity to enable immediate response. Unusual Motion & Activity Detection Reveal atypical events with artificial intelligence that “learns” typical activities and flags unusual motion or activity — turn unknowns into insights. ANALYTIC SOLUTIONS ANALYZE Every day, you’re responsible for monitoring a large campus to maintain the afety of hundreds of students. Scouring through the collected data in order to recognize concerning behaviors on and around campus is a demanding task. Video analytics detect potentially suspicious activity on school property, providing real-time insights into campus movements. App arance earches quickly and seamlessly explore video footage and locate students and visitors through physical descriptions, allowing easy identification. Unusual motion detection reveals atypical events which need investigating. Ultimately, these insights enable proactive monitoring and management across campus — enabling you to respond to suspicious behavior before an incident occurs. Appearance Search SOLUTION BRIEF | SAFE SCHOOLS ANALYTIC SOLUTIONS Avigilon Appearanc Search™ Find who you are looking for faster with searches using specific physical descriptions such as clothing color, gender or age. Identity Search Map personnel movements on-site with video feeds intelligently integrated with ID badge and credential activity tracking in order to visually retrace campus movements. Unusual Motion & Activity Detection Reveal atypical events with artificial intelligence that “learns” typical activities and flags unusual motion or activity — turn unknowns into insights. Focus of Attention Easily identify where action is required with potentially critical video activities identified by color-coded hexagons so you can focus your attention o what’s important. Self-Learning Video Analytics Monitor school properties 24/7 with video software that detects abnormal or concerning activity to enable immediate response. Appearance Detected Face match video analytics locates offender on school property and alerts security officers. PERIMETER BREACH - ANALYZE ANALYZE Every day, you’re responsible for monitoring a large campus to maintain the safety of hundreds of students. Scouring through the collected data in order to recognize concerning behaviors on and around campus is a demanding task.
11 | 440-354-3715 • WWW.COMM-SERV.COM SAFE SCHOOLS OVERVIEW Communications — including radios and LTE devices — instantly and reliably connect your security, administration, bus drivers and staff. Radio alerts ensure key personnel are informed of critical alerts. Mass notification enables you to send critical information to faculty, staff, parents and guardians quickly and easily, keeping the community aware of campus activity. Connectivity — both on and off campus — is an important part of creating a safe and collaborative educational environment where you and your team are always aware. Two-Way Radio Communication Ensure your team can hear and be heard across campus with superior voice clarity, long battery life and outstanding range. WAVE Broadband Push-to-Talk Communicate instantly regardless of device, network or geographic boundaries with extended connectivity and reach that enables sharing to smartphones, tablets, laptops and even landlines — enhancing situational awareness. NITRO (CBRS) Ensure every student can access online learning programs from the safety of their own homes and share multimedia and data across your facilities using a private data network with Nitro, the Motorola Solutions private LTE solution. Dispatch Software Simplify and standardize your dispatch process and workflow with a dashboard view of assigned or pending calls, and available units. Keep your team in touch across different devices, networks and locations, sending private or group calls to all users across all devices. COMMUNICATION SOLUTIONS COMMUNICATION SOLUTIONS COMMUNICATE Whether it’s a routine fire drill, a sudden food fight in the cafeteria or an emergency situation, clear and timely communication is key to creating a connected and protected campus. Communications — including radios and LTE devices — instantly and reliably connect your security, administration, bus drivers and staff. Radio alerts ensure key personnel are informed of critical alerts. Mass notification enables you to send critical information to faculty, staff, parents and guardians quickly and easily, keeping the community aware of campus activity. Connectivity — both on and off campus — is an important part of reating a safe and collaborative educational environment where you and your team are always aware. Ally Dispatch SOLUTION BRIEF | SAFE SCHOOLS Two-Way Radio Communication Ensure your team can hear and be heard across campus with superior voice clarity, long battery life and outstanding range. WAVE Broa band Push-to-X Communicate instantly regardless of device, network or geographic boundaries with extended connectivity and reach that enables sharing to smartphones, tablets, laptops and even land-lines — enhancing situational awareness. NITRO (CBRS) Ensure every student can access online learning programs from the safety of their own homes and share multimedia and data across your facilities using a private data network with Nitro, the Motorola Solutions private LTE solution. Dispatch Software Simplify and standardize your dispatch pr cess and workflow with a dashboard view of assigned or pending calls, and available units. Keep your team in touch across different devices, networks and locations, sending private or group calls to all users across all devices. Notification Communicated Alert dispatched to staff across radios and smartphones to lock-down school. PERIMETER BREACH - COMMUNICATE COMMUNICATE Whether it’s a routine fire drill, a sudden food fight in the cafeteria or an emergency situation, clear and timely communication is key to creating a connected and protected campus.
12 | 440-354-3715 • WWW.COMM-SERV.COM SAFE SCHOOLS OVERVIEW Ally Incident Management & Records Enhance incident and records management with customizable record fields and multimedia attachments, all accessible from web-enabled devices, promoting proactive trend analysis and security planning. Body-Worn Cameras Motorola Solutions body-worn cameras for commercial business are connected, simple to use, easy to wear and designed to last throughout your entire shift. Protecting staff across the globe, these cameras are there when it matters most. CommandCentral Aware Enterprise Provide incident insights with real-time video and direct connections between your school and local law enforcement, giving police eyes on the scene in seconds for a more informed response. Critical Connect Easily enable and disable dynamic, seamless and secure temporary communication links between networks with interoperability between response teams and on-site staff, and even with local first responders. Dynamic Interoperability Establish real-time coordination and dynamic, seamless, secure communication with connectivity between twoway radios and smartphones whenever and wherever it is needed. RESPOND SOLUTIONS Emergency connectivity ensures instant access to your local law enforcement agency for immediate notification and effective engagement of emergency response teams. Mission-critical devices provide interoperability and seamless communications when you need it most. Real-time intelligence shares alerts and live video feeds with campus personnel and public safety, enabling a coordinated and informed response and providing eyes on the scene for your security staff and local first responders. Because enabling rapid response and documenting past incidents can be the key to preventing incidents from becoming tragedies. RESPOND RESPONSE SOLUTIONS Whether it’s n everyday situation or an emergency, being ready and aware can make a critical difference. Having a comprehensive communications and action plan that can be seamlessly activated ensures your personnel are able to respond calmly and effectively with mini al disruptions to the learning environment. Emergency connectivity ensures instant access to your local law enforcement agency for immediate notification and effective engagement of emergency response teams. Mission-critical devices provid interoperability and seamless communications when you need it most. Real-time intelligence shares alerts and live video feeds with campus personnel and public safety, enabling a coordinated and informed response and providing eyes on the scene for your security staff and local first responders. Because enabling rapid response and documenting past incidents can be the key to preventing incidents from becoming tragedies. CommandCentral Aware Enterprise SOLUTION BRIEF | SAFE SCHOOLS CommandCentral Aware Enterprise Provide incident insights with real-time video and direct connections between your school and local law enforcement, giving police eyes on the scene in seconds for a more informed response. Communicator: Mass Notification Notify and mobilize critical personnel, faculty or parents at a moment’s notice with automated alerts sent by text, email or voice message from laptops or smartphones, ensuring easy information sharing across groups. P25 Mission-Critical Communications Enable seamless coordination and connectivity — regardless of the situation — with interoperability between school personnel and local law enforcement to ensure a rapid response. Dynamic Interoperability Establish real-time coordination and dynamic, seamless, secure communication with connectivity between two-way radios and smartphones whenever and wherever it is needed. Ally Incident Management & Records Enhance incident and records management ith customizable record fields and multimedia attachments, all accessible from web-enabled devices, promoting proactive trend analysis and security planning. Emergency Response Access Control Empower an immediate first response with full access to rule-based actions and notifications from any workstation, ensuring management of all ingress and egress points anytime, anywhere. First Response Dispatched Local police directly informed with video for immediate first response. PERIMETER BREACH - RESPOND RESPOND Whether it’s an everyday situation or an emergency, being ready and aware can make a critical difference. Having a comprehensive communications and action plan that can be seamlessly activated ensures your personnel are able to respond calmly and effectively with minimal disruptions to the learning environment.
13 | 440-354-3715 • WWW.COMM-SERV.COM SAFETY REIMAGINED WITH ORCHESTRATE FOCUS ON WHAT MATTERS THE MOST. AUTOMATE THE REST.
14 | 440-354-3715 • WWW.COMM-SERV.COM SAFETY REIMAGINED WITH ORCHESTRATE Time is precious. And managing the communications, video and software that comprise your security and operations technology ecosystem can be a time-consuming, challenging task. What if there was a way for you to focus on what matters most, and automate the rest? That’s why we created Orchestrate. It’s a simple, user-friendly and cloud-based interface tool that gives administrators the ability to configure and automate workflows that control their integrated security technology ecosystem. These intelligent, automated workflows also enhance efficiency as well as improve response times, effectiveness and overall personnel safety. It equips your security network operations teams with the capabilities they need to detect triggers across a number of installed devices and quickly take actions to reduce risk of breaches and downtime by automatically alerting the appropriate teams and executing the proper procedure. Orchestrate makes managing your day-today operations effortless by providing a self-service workflow management tool at your fingertips. KEY FEATURES Complex Workflows, Simplified. Our business workflow automation solution, Orchestrate, is designed for your unique ecosystem. It allows you to integrate individual processes, fully manage and optimize workflows, and deliver a consistent response every time. The number and complexity of workflows can scale to meet the needs of your operations. Because Orchestrate is a secure, cloud-based, cross-technology platform, users can access and build customized solutions from anywhere, at any time. AUTOMATION Let Intelligent Workflows Do the Work. Your organization is being continually challenged to do more with less — and to do it quickly, efficiently and costeffectively — all while protecting people’s safety. When you are able to immediately recognize and respond to threats and unexpected events, you are able to focus on the work at hand. Ensuring nothing is missed. From simple machineassisted decision-making to complex workgroup action and event management, Orchestrate empowers you to address the unique challenges of your operation, automatically. All so you can keep your focus on what matters most. SAFETY REIMAGINED WITH ORCHESTRATE WATCH NOW
15 | 440-354-3715 • WWW.COMM-SERV.COM A MANDATE TO AUTOMATE Take care of what matters the most. Automate the rest. Timelines, productivity and controlled costs are key to well-run, successful operations. Yet, 90 percent of the time1 that organizations allow to perform tasks is consumed by transfer time. Conventional workflows, which are typically handled manually on a one-by-one basis, take time to plot and assign. Even when assignments are automated, 45 percent of organizations say they address their automation strategies in an ad-hoc way. Additionally, cross-silo integration challenges and lack of continuity across systems and technology are hobbling organizations. Resources are challenged, too. Businesses report a 92 percent workforce gap in the skill sets needed to automate operations. Clearly, a solution with integrated automation capabilities that addresses operational efficiencies and breaks down the barriers of siloed automation to allow businesses to do more with less would be a game-changer. MAXIMIZING INCIDENT RESPONSE Leveraging Safety Reimagined to deliver a portfolio of outcomes, Orchestrate combines artificial intelligence with digital business logic to help organizations determine how they detect, analyze, communicate and respond to operational events. SOLUTION BRIEF ORCHESTRATE Leveraging Safety Reimagined to deliver a portfolio of outcomes, Orchestrate combines artificial intelligence with digital business logic to help organizations determine how they detect, analyze, communicate and respond to operational events. PAGE 3 Automatically monitoring remote areas, maximizing resources Securely harvesting operational data 24/7 How do we effectively monitor the widespread areas of our operations? How can we recognize events and accurately evaluate situations as they arise? How do we connect workgroups that need to collaborate? How do we quickly respond to issues before they escalate? Leveraging and evaluating real-time data Providing actionable alerts based on trigger type Setting up rolebased workflows Initiating triggerconditional logic Dispatching response teams Automatically logging of incident information DETECT ANALYZE COMMUNICATE RESPOND MAXIMIZING INCIDENT RESPONSE ORCHESTRATE HELPS BY... Timeliness, productivity and controlled costs are key to well-run, successful operations. Yet, 90 percent of the time1 that organizations allow to perform tasks is consumed by transfer time. Conventional workflows, which are typically handled manually on a one-by-one basis, take time to plot and assign. Even when assignments are automated, 45 percent of organizations2 say they address their automation strategies in an ad-hoc way. Additionally, cross-silo integration Take care of what matters the most. utomate the rest. A MANDATE TO AUTOMATE challenges and lack of continuity across systems and technology are hobbling organizations. Resources are challenged, too. Businesses report a 92 percent workforce gap3 in the skill sets needed to automate operations. Clearly, a solution with integrated automation capabilities that addresses operational efficiencies and breaks down the barriers of siloed automation to allow businesses to do more with less would be a game-changer. SAFETY REIMAGINED WITH ORCHESTRATE
16 | 440-354-3715 • WWW.COMM-SERV.COM Orchestrate is easy to configure and will start making a positive difference to your operations almost immediately. Triggers will quickly and directly alert necessary personnel with real-time visibility. Reusable, standardized workflows will improve efficiency and can scale to your organization's requirements. Increasing human ability and business agility. ORCHESTRATE BENEFITS Administrators can create rule-based, automated workflows between their technology sleeves to enhance efficiency as well as improve response times, effectiveness and overall safety. Self-service workflow creation. HOW ORCHESTRATE WORKS Define business logic with a simple to use, single-pane graphical interface Create automated workflows for machine-assisted decision-making Leverage analytics to trigger conditional logic, alerting and informing relevant teams EXPLORE CONFIGURE ACTIVATE Simple drag-and-drop design tool Access from anywhere, anytime Minimal training required Expedite detection & response Reusable, standardized workflows Cross-technology connections End-to-end automated workflows Streamlined processes Advanced video analytics triggers INTUITIVE INTEGRATED INTELLIGENT AUTOMATE TO SCALE ACCELERATE OPERATIONS EASY TO USE ORCHESTRATE BENEFITS Increasing human ability and business agility. Orchestrate is easy to configure and will start making a positive difference to your operations almost immediately. Triggers will quickly and directly alert necessary personnel with real-time visibility. Reusable, standardized workflows will improve efficiency and can scale to your organization’s requirements. HOW ORCHESTRATE WORKS Self-service orkflow creation. Administrators can create rule-based, automated workflows between their technology sleeves to enhance efficiency as well as improve response times, effectiveness, and overall safety. SAFETY REIMAGINED WITH ORCHESTRATE Administrators can create rule-based, automated workflows between their technology sleeves to enhance efficiency as well as improve response times, effectiveness and overall safety. Self-service workflow creation. HOW ORCHESTRATE WORKS EXPLORE Define business logic with a simple to use, single-pane graphical interface KFLOWS. TECHNOLOGY. ST EXPERIENCE ions, video and software that comprise your security ime-consuming, challenging task. What if there st, and automate the rest? That’s why we created d-based interface tool that gives administrators that control their integrated security technology ows also enhance efficiency as well as improve nnel safety. It equips your security network operations riggers across a number of installed devices and nd downtime by automatically alerting the appropriate estrate makes managing your day-to-day operations management tool at your fingertips. Administrators can create rule-based, automated workflows between their technology sleeves to enhance efficiency as well as improve response times, effectiveness and overall safety. Self-service workflow creation. HOW ORCHESTRATE WORKS EXPLORE Define business logic with a simple to use, single-pane graphical interface CONFIGURE Create automated workflows for machine-assisted decision-making hestrate, is designed for your unique ecosystem. It ly manage and optimize workflows, and deliver a d complexity of workflows can scale to meet the needs cure, cloud-based, cross-technology platform, users anywhere, at any time. to do more with less — and to do it quickly, efficiently e’s safety. When you are able to immediately recognize ou are able to focus on the work at hand. Ensuring decision-making to complex workgroup action and o address the unique challenges of your operation, what matters most. IMPROVE TRANSPARENCY INCREASE FOCUS OOST DUCTIVITY Work. our operation, automatically. ONS AUTOMATE WORKFLOWS. CONFIGURE YOUR TECHNOLOGY. ELEVATE TH GUEST EXPERIENCE Time is precious. And managing the communications, video and software that comprise your security and operations technology ecosystem can be a time-consuming, challenging task. What if there was a way for you to focus on what matters most, and automate the rest? That’s why w created Orchestrate. It’s a simple, user-friendly and cloud-based interface tool that gives administrators the ability to configure and automate workflows tha control their integrated security technology ecosystem. These intelligent, automated workflows also enhance efficiency as well as improve response times, effectiveness and overall personnel safety. It equips your security network operations teams with the capabilities they need to detect triggers across a number of installed devices and quickly take actions to reduce risk of breaches and downtime by automatically alerting the appropriate teams and executing the proper procedure. Orchestrate makes managing your day-to-day operations effortless by providing a self-service workflow management tool at your fingertips. Administrators can create rule-based, automated workflows between their technology sleeves to enhance efficiency as well as improve response times, effectiveness and overall safety. Self-service workflow creation. HOW ORCHESTRATE WORKS EXPLORE Define business logic with a simple to use, single-pane graphical interface CONFIGURE Create automated workflows for machine-assisted decision-making ACTIVATE Leverage analytics to trigger conditional logic, alerting and informing relevant teams Our busin ss workflow automation solution, Orchestrate, is designed for your unique ecosystem. It allows you to integrate individual processes, fully manage and optimize workflows, and deliver a c nsiste response every time. The number and complexity of workflows can scale to meet the needs of your operations. Because Orchestrate is a secure, cloud-based, cross-technology platform, users can acces and build customized solutions from anywhere, at any time. Your organization is being continually challenged to do more with less — and to do it quickly, efficiently and co t-effe tively — all while protecti g people’s safety. When you are able to immediately recognize and re pond to threats and unexpe ted events, you are able to focus on the work at hand. Ensuring nothing is missed. From simple machine-assisted decision-making to complex workgroup action and event management, Orchestr empowers you to address the unique challenges of your operation, automatically. All so you can k ep your focus on what matters most. Expand reach AUTOMATE WORKFLOWS Minimize inefficiencies IDENTIFY BOTTLENECKS Track status at every stage IMPROVE TRANSPARENCY Focus on high value activities INCREASE FOCUS Reduce manual effort BOOST PRODUCTIVITY Complex Workflows, Simplified. KEY FEATURES Let Intelligent Workflows Do the Work. AUTOMATION Address the unique challenges of your operation, automatically. EMPOWER YOUR OPERATIONS SOLUTION BRIEF | SAFE HOPITALITY
17 | 440-354-3715 • WWW.COMM-SERV.COM EMPOWER YOUR OPERATIONS Address the unique challenges of your operation, automatically. AUTOMATE WITH ORCHESTRATE Let intelligent workflows do the work. Your organization is being continually challenged to do more with less - and to do it quickly, efficiently, and cost-effectively - all while protecting people’s safety. When you are able to immediately recognize and respond to threats and unexpected events, you are able to focus on the work at hand. Ensuring nothing is missed. From simple machine-assisted decision making to complex workgroup action and event management, Orchestrate empowers you to address the unique challenges of your operation, automatically. All so you can keep your focus on what matters most. Motorola Solutions, Inc. 500 West Monroe Street, Chicago, Il 60661 U.S.A. motorolasolutions.com MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2021 Motorola Solutions, Inc. All rights reserved. 01-2021 ¹ https://www.orangescrum.org/articles/enterprise-workflow-management.html 2 https://www.kofax.com/Learn/Reports/rp_forrester-ia-benchmarking-report_en?utm_source=PR&utm_ medium=Press%20Release&utm_campaign=ForresterReport1 3 https://www.mckinsey.com/business-functions/operations/our-insights/the-automation-imperative For more information on Orchestrate and Safety Reimagined, contact your Motorola Solutions representative or visit us at www.motorolasolutions.com/orchestrate Your organization is being continually challenge to do more with less - and to do it quickly, efficiently a d cost-eff ctively - all while protecting people’ safety. When you are able to immediately recognize a d respond to threats and unexpected events, you are able to focus on the work at hand. Ensuring nothing is missed. From simple machine-assisted decisionmaking to complex workgroup action and event management, Orchestrate empowers you to address the unique challenges of your operation, automatically. All so you can keep your focus on what matters most. Let intelligent workflows do the work. AUTOMATE WITH ORCHESTRATE Orchestrate is backed by the same expert support that you’ve come to know and trust from Motorola Solutions. Our experienced and certified experts are available 7 am - 7 pm CT for support via chat, email and phone. Tapping into our rich knowledge base ensures a rapid response and quick resolution of issues. Expert help when you eed it. Address the unique challenges of your operation, automatically. TECHNICAL SUPPORT FOR ORCHESTRATE EMPOWER YOUR OPERATIONS Expand reach AUTOMATE WORKFLOWS Minimize inefficiencies IDENTIFY BOTTLENECKS Track status at every stage IMPROVE TRANSPARENCY Focus on high value activities INCREASE FOCUS Reduce manual effort BOOST PRODUCTIVITY SAFETY REIMAGINED ORCHESTRATE MANAGED & SUPPORT SERVICES VIDEO SECURITY & ANALYTICS LAND MOBILE RADIO COMMUNICATIONS COMMAND CENTER SOFTWARE ety, efficiency and productivity are deeply errelated. The technologies that make us er can also make us better at everything we - technologies that are unified by a common tform built to empower you to address the que challenges of your operation. We’ve made t vision real by creating the first ecosystem to fy the technologies that keep us safe and enable ividuals, businesses and communities to work ether in more powerful ways. We call it “Safety magined”. The Safety Reimagined ecosystem egrates video, radio and software to provide a amless workflow for you t help solve a wide iety of problems that you m y have. Orch strate he tool that automates it all. chnology for a safer world. AFETY REIMAGINED WITH ORCHESTRATE r business workflow automation solution, Orchestrate, is signed for your unique ecosystem. It allows you to integrate omplex workflows, simplified. RCHESTRATE KEY FEATURES complexity of workfl ws c n scale to meet the needs of your operations. Because Orchestrate is a secure, cloud-based, crossSAFETY REIMAGINED WITH ORCHESTRATE FETY
18 | 440-354-3715 • WWW.COMM-SERV.COM USE CASES ACTIVE ASSAILANT PERIMETER BREACH SAFE STUDENT RETURN VAPE DETECTION
19 | 440-354-3715 • WWW.COMM-SERV.COM DETECT DETECT COMMUNICATE COMMUNICATE ANALYZE ANALYZE RESPOND RESPOND ACCESS CONTROL BREACH RECOGNIZED An individual forcefully enters a secure side entrance of the school and administrators and security officers automatically receive an alert on their device of choice. • Avigilon Video Security Cameras • Access Control Manager • Orchestrate • Avigilon Video Security Cameras • Avigilon Control Center • CommandCentral Aware Enterprise • Radio Communications: Voice & Multimedia • WAVE PTX: Multimedia Sharing & Broadband Push-to-Talk • Avtec Dispatch Console • Access Control Manager • Critical Connect NOTIFICATION COMMUNICATED Emergency communication sent to lock-down school. School security officers receive image and live location information of the individual. SITUATIONAL INTELLIGENCE GATHERED Nearby camera feeds monitor the individuals’ movements and notifies security when they comes into view. RESOURCES DISPATCHED The doorways of the school are secured to contain the intruder and public safety is directly engaged for immediate first response with video and image intelligence. Operational View Technology View Motorola Solutions, Inc. 500 West Monroe Street, Chicago, IL 60661 U.S.A. motorolasolutions.com MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2022 Motorola Solutions, Inc. All rights reserved. 01-2022 [CK06] *Camera footage is for illustrative purposes only DETECT COMMUNICATE COMMUNICATE alert on their device of choice. • Avigilon Video Security Cameras • Access Control Manager • Orchestrate • Radio Communications: Voice & Multimedia • WAVE PTX: Multimedi Sharing & Broadband Push-to-Talk • Avtec Dispa ch Console OTIFICATION COMMUNICATED Emergency communication sent to lock-down school. School security officers receive image and live location information of the individual. Technology View Motorola Solutions, Inc. 500 West Monroe Street, Chicago, IL 60661 U.S.A. motorolasolutions.com MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of M under license. All other trademarks are the property of their respective owners. © 2022 Motorola Solutions, Inc. All USE CASE ACTIVE ASSAILANT DETECT Safe Schools DETECT COMMUNICATE COMMUNICATE ANALYZE ANALYZE RESPOND RESPOND ACCESS CONTROL BREACH RECOGNIZED An individual forcefully enters a secure side entrance of the school and administrators and security officers automatically receive an alert on their device of choice. • Avigilon Video Security Cameras • Access Control Manager • Orchestrate • Avigilon Video Security Cameras • Avigilon Control Center • CommandCentral Aware Enterprise • Radio Communications: Voice & Multimedia • WAVE PTX: Multimedia Sharing & Broadband Push-to-Talk • Avtec Dispatch Console • Access Control Manager • Critical Connect NOTIFICATION COMMUNICATED Emergency communication sent to lock-down school. School security officers receive image and live location information of the individual. SITUATIONAL INTELLIGENCE GATHERED Nearby camera feeds monitor the individuals’ movements and notifies security when they comes into view. RESOURCES DISPATCHED The doorways of the school are secured to contain the intruder and public safety is directly engaged for immediate first response with video and image intelligence. Operational View Technology View Motorola Solutions, Inc. 500 West Monroe Street, Chicago, IL 60661 U.S.A. motorolasolutions.com MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2022 Motorola Solutions, Inc. All rights reserved. 01-2022 [CK06] *Camera footage is for illustrative purposes only ANALYZE ANALYZE RESPOND RESPOND ool n eras • Avigilon Video Security Cameras • Avigilon Control Center • CommandCentral Aware Enterprise e & ng • Access Control Manager • Critical Connect TED t and SITUATIONAL INTELLIGENCE GATHERED Nearby camera feeds monitor the individuals’ movements and notifies security when they comes into view. RESOURCES DISPATCHED The doorways of the school are secured to contain the intruder and public safety is directly engaged for immediate first response with video and image intelligence. USE CASE ACTIVE ASSAILANT DET CT Safe Schools DETECT COMMUNICATE COMMUNICATE ANALYZE ANALYZE RESPOND RESPOND ACCESS CONTROL BREACH RECOGNIZED An individual forcefully enters a secure side entrance of the school and administrators and security officers automatically receive an alert on their device of choice. • Avigilon Video Security Cameras • Access Control Manager • Orchestrate • Avigilon Video Security Cameras • Avigilon Control Center • CommandCentral Aware Enterprise • Radio Communications: Voice & Multimedia • Access Control Manager • Critical Connect NOTIFICATION COMMUNICATED Emergency communication sent to lock-down school. School security officers receive image and live location information of the individual. SITUATIONAL INTELLIGENCE GATHERED Nearby camera feeds monitor the individuals’ movements and notifies security when they comes into view. RESOURCES DISPATCHED The doorways of the school are secured to contain the intruder and public safety is directly engaged for immediate first response with video and image intelligence. Operational View Technology View ACTIVE ASSAILANT DETECT Safe Schools DETECT COMMUNICATE COMMUNICATE ACCESS CONTROL BREACH RECOGNIZED An individual forcefully enters a secure side entrance of the school and administrators and security officers automatically receive an alert on their device of choice. • Avigilon Video Security Cameras • Access Control Manager • Orchestrate • Radio Communications: Voice & Multimedia • WAVE PTX: Multimedia Shari g & Broadband Push-to-Talk • Avtec Dispatch Console NOTIFICATION COMMUNICATED Emergency communication sent to lock-down school. School security officers receive image and live location information of the individual. Operational View Technology View Motorola Solutions, Inc. 500 West Monroe Street, Chicago, IL 60661 U.S.A. motorolasolutions.com MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motoro under license. All other trademarks are the property of their respective owners. © 2022 Motorola Solutions, Inc. All rights USE CASE ACTIVE ASSAILANT DETECT Safe Schools DETECT COMMUNICATE COMMUNICATE ANALYZE ANALYZE RESPON RESPOND ACCESS CONTROL BREACH RECOGNIZED An individual forcefully enters a secure side entrance of the school and administrators and security officers automatically receive an al rt on their devi e of choice. • Avigilon Video Security Cameras • Access Control Manager • Orchestrate • Avigilon Video Security Cameras • Avigilon Control Center • CommandCentral Aware Enterprise • Radio Communications: Voice & Multim dia • WAVE PTX: Multimedia Sh ring & Broadband Push-to-Talk • Av ec Dispatch Console • Access Control Manager • Critical Connect NOTIFICATION COMMUNICATED Emergency communication sent to lock-down school. School security officers receive image and live location information of the individual. SITUATIONAL INTELLIGENCE GATHERED Nearby camera feeds monitor the individuals’ movements and notifies security when they comes into view. RESOURCES DISPATCHED The doorways of the school are secured to contain the intruder and public safety is directly engaged for immediate first response with video and image intelligence. Operational View Technology View Motorola Solutions, Inc. 500 West Monroe Street, Chicago, IL 60661 U.S.A. motorolasolutions.com MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2022 Motorola Solutions, Inc. All rights reserved. 01-2022 [CK06] *Camera footage is for illustrative purposes only ANALYZE ANALYZE RESPOND ol ED and SITUATIONAL INTELLIGENCE GATHERED Nearby camera fe ds monitor the individuals’ movements and notifies security when they comes into view. RESOURCES DISPATCHED The doorways of the school are secured to contain the intruder and public afety is directly engaged for immediate first response with video and image intelligence. SAFE SCHOOLS US CASES ACTIVE ASSAILANT OPERATIONAL VIEW TECHNOLOGY VIEW DETECT ACCESS CONTROL BREACH RECOGNIZED An individual forcefully enters a secure side entrance of the school and administrators and security officers automatically receive an alert on their device of choice. DETECT • Avigilon Video Security Cameras • Ac ess Control Ma ager • Orch strate ANALYZE SITUATIONAL INTELLIGENCE GATHERED Nearby camera feeds monitor the individuals’ movements and notifies security when they comes into view. ANALYZE • Avigilon Video Security Cameras • Avigilon Control Center • CommandCentral Aware Enterprise COMMUNICATE NOTIFICATIO O MU ICATED Emergency communication sent to lock-do sch ol. School security officers receive image and live locatio i f rmation of the individual. COMMUNICATE • Radio Communications: Voice & Multimedia • WAVE PTX: Multimedia Sharing and Broadband Push-To-Talk • Avtec Dispatch Console RESPOND RESOURCES DISPATCHED The doorways of the school are secured to contain the intruder and public safety is directly engaged for im ediate first respons it video and image intelligenc . ESPOND ccess C ntrol Manager Critical Connect
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