Communications Service began in 1946 as a two-way radio service shop and became an Authorized Motorola Service Shop in 1949. Today, we continue that association as a Motorola Elite Channel Partner, Service Specialist and Manufacturer’s Rep, serving Northeast Ohio.
We believe that every day is an opportunity to do things better. For over 65 years, we have been helping Public Safety and Businesses implement wireless communication systems that help them keep staff connected, raise productivity, streamline operations, increase safety and improve overall performance.
Communications Service continues to invest in the latest state-of-the art equipment and factory training, so that we may offer our clients the most advanced communications solutions in the market. At CommServ, we understand that our clients have invested a great deal in their communications equipment and we encourage our clients to let OUR investment protect YOUR investment.
At CommServ, we believe that today, tomorrow and beyond, we must make every customer our top priority. We will put them at the center of our business and ensure that every transaction ends with complete customer satisfaction. When we deliver the Promise, we will earn the respect of our customers and our co-workers.
To provide the most efficient wireless technologies that will increase productivity and exceed the customer’s expectations, creating financial growth and opportunities for our customers, employees and company.
Motorola Solutions believes that safety, efficiency, and productivity are deeply interrelated. That the technologies that make us safer can also make us better at everything they do. MSI made that vision real by creating the first ecosystem to unify the technologies that keep us safe on one single platform - Unifying voice, data, video and analytics in one integrated platform to enable individuals, businesses and communities to work together in more powerful ways. Creating solutions that address the industry challenges of today with an eye toward the future.
Motorola Solutions has created the first and only end-to-end enterprise technology ecosystem that unifies voice, video, data and analytics on a single platform — providing you with the foundation of safety you need by addressing the unique challenges of your airport, hospital, school, and stadium. They have also reimagined how the technologies used to help keep them safe, can do even more — drive efficiencies, improve productivity and generate better outcomes. Because safety, efficiency and productivity are deeply interconnected. With the right technologies, you can be faster, smarter, more focused and more resilient — better at everything you do.
Orchestrate is a simple, user-friendly, and cloud-based workflow automation solution that controls your organization’s integrated security technology ecosystem. Orchestrate allows teams to automate individual processes, fully manage and optimize workflows, and delivers a consistent response every time. For example, when a specific analytics-based trigger is detected, such as a propped door or license plate recognition match, alerts are instantly sent directly to predetermined radios via text messages and text-to-voice.
Safe Airports is Motorola Solutions’ modular ecosystem that unifies voice, data, video and analytics on one connected platform. It brings together technologies that efficiently keep passengers, workers and cargo secure while providing the certainty of safety needed for an airport to effectively operate and reassure staff and travelers that potential threats can be identified and resolved before they escalate.
In the hospitality industry, exceeding guests’ expectations with exceptional customer service is job number one. Yet, in today’s world, customer experience begins with safety. Motorola Solutions envisions a world where technology works seamlessly together to combine intelligent awareness technology with fast, seamless communication to enable not only safety but also efficiency, from arrival to check out.
Safe Hospitals is Motorola Solutions’ modular ecosystem that unifies voice, data, video and analytics on one connected platform. It offers Healthcare providers and security operations an end-to-end security solution that covers more area with better technology – enabling customers to detect threats accurately, analyze data quickly, communicate information easily, and respond to incidents decisively.
The Motorola Solutions Safe Manufacturing integrated technology ecosystem unifies mission-critical technologies to improve safety and security across your facility while also helping your facility to be smarter and more efficient. By bringing together the integrated and innovative technology you need to detect, analyze, communicate and respond, we’re helping to reduce operational downtime, and maintain efficiency and effectiveness across the board.
Safe Schools is Motorola Solutions’ modular ecosystem that unifies voice, data, video and analytics in one connected platform. It brings together the technologies schools need to know who’s on the school grounds, keep an eye on students and easily connect with students, parents, staff, community members and local law enforcement.
Safe Stadiums is Motorola Solutions’ modular ecosystem that unifies voice, data, video and analytics on one connected platform. It provides customers with the technology ecosystem needed to create the foundation of safety that stadiums need to run efficiently. These technologies come together to keep staff and visitors secure while reassuring everyone who comes through the gates that potential threats can be identified and resolved before they escalate.
The Motorola Solutions Safe Utilities integrated technology ecosystem unifies mission-critical technologies to improve safety and security across your sites while also helping you and your team be smarter and more efficient. By bringing together the integrated and innovative technology you need to detect, analyze, communicate and respond, we’re helping to maintain efficiency and effectiveness across the board.
Having MOTOTRBO at the heart of your organization will help you achieve new levels of productivity, safety and efficiency. The extensive portfolio means you can custom-build your complete solution including radios, infrastructure, systems, accessories, applications, and services designed around what you need today and in the future.
When you’re running a professional operation, you need more than just radio-to-radio communications. MOTOTRBO has coverage options to suit your needs—whether you’re operating in a single building, a large campus, or even multiple locations around the world. Connecting thousands of radio and smartphone users in a single location, your capacity options are virtually unlimited.
MOTOTRBO puts the right device into the hands of the right user, to empower your workforce and transform your enterprise.
Nothing is faster than push-to-talk (PTT) when you need a quick answer or immediate emergency response. It provides real-time communication for individuals or groups across your entire team from the control room to the front-line, resulting in loyal customers, satisfied employees and increased business.
Connect your team with broadband push-to-talk across different devices, networks, or geographic boundaries with a subscription-based communication service. Broadband PTT operates on LTE, so you get the speed and simplicity of professional radio PTT communications with the ability to share details via text, photo, video, or file attachment.
WAVE PTX is a PTT app that instantly connects your team across different devices, networks, and locations.
If your company is highly mobile and labor-intense, your search for the right Push-to-Talk (PTT) solution is over. Motorola Solutions’ WAVE PTX™ Platform is a single communications solution that is a more cost-effective, productive and safer alternative to cell phones that meets everyone’s needs. You can bring all your devices together under a unified system.
WAVE PTX™ Portable and Mobile Two-Way Radios
No matter the industry, WAVE two-way radios keep field service professionals productive and connected. With a single push of a button they have direct access to colleagues nationwide using crisp, clear audio. Simply push, talk, and succeed.
WAVE PTX™ Push-to-Talk App
Turn your smartphone into a multi-channel communication device with all your group communication needs in one easy-to-use app. Realize the speed and simplicity of PTT with the ability to share location and multimedia information with the WAVE PTX™ Push-To-Talk App.
WAVE PTX™ Dispatch
Stay connected to your teams and field personnel wherever they are with WAVE Dispatch. Get the tools you need to see the location of your team and rapidly respond to incidents and customer requests that need immediate attention at the touch of a button.
WAVE PTX™ SafeGuard Package
Enhance safety and improve efficiency by adding the SafeGuard Package. This package includes: LMR Interoperability, Emergency Calling & Alerting, Ambient Listening, User Enable/Disable, Remote User Check, Discreet Listening, and Location-Based Temporary Groups (dispatcher-only).
Emergency Calling and Alerting
Whether you are an undercover officer in need of assistance during an arrest, a utility worker injured at a remote job site, or an EMT dealing with a hallucinating patient, you need priority communication with those who can help at the touch of a button. MCPTT-compliant Emergency Calling and Alerting provides ease of use and fast, secure, reliable communication when it’s needed most - to protect a team member’s safety during an emergency.
You need to know that your communications system can handle whatever challenges it will face in today’s complex world. At the center of the most demanding communications environments, you’ll find an Avtec Scout™ dispatch console— protecting people, assets, and livelihoods. When a call comes in, you can feel confident that you’ve selected a reliable and efficient communications system from a company that understands what is important to you.
When your dispatchers are called into action, you want the best tools at their fingertips. Avtec’s Scout consoles can handle a broad range of business and mission-critical communications needs - consolidating your radio, telephony, and broadband/LTE technologies into a best-in-class communications solution that offers exceptional audio quality, protection from cybersecurity threats, and virtually endless configurability.
Count on Avtec Scout for:
Meet The Scout Enterprise Family
Avtec Scout EX is their most robust solution for conventional and trunked radio systems, telephony and broadband/LTE technologies.
Avtec Scout E8 gives your command center maximum value for a minimal investment.
The Avtec Scout E4 console provides a cost-effective solution that is compatible with Scout EX and E8 consoles so you can add additional software licenses as needed.
Avtec Scout E1 is a purpose-built hardware device that delivers a compact, reliable and affordable dispatching solution for up to four radio or LTE endpoints.
When you choose Avtec to be your communications partner, you’re joining more than 75 utilities, six major U.S. airlines, hundreds of public safety agencies and dozens of Fortune 500 companies that have deployed a Scout dispatch console for their mission-critical communications.
As part of the Motorola Solutions Video Security & Analytics portfolio, Avigilon is committed to designing the technology of today with an eye towards shaping the future. Motorola Solutions offers the first and only mission-critical ecosystem of voice, video, software, and services, providing Avigilon users with a wide range of technologies that work together to improve and streamline their security initiatives.
Avigilon’s video, cloud and access control solutions seamlessly integrate across your entire video security system to provide you with the right information at the right time — so you can take decisive action. Powered by advanced AI and video analytics we keep Avigilon’s technology simple and easy to use, letting you focus on what matters most.
Avigilon’s artificial intelligence and self-learning video analytics solutions are designed to accurately recognize the movement of people and vehicles, differentiating it from motion that is not relevant to a scene. Their ability to constantly learn helps reduce false positives and ensure meaningful alerts.
Motorola Solutions offers a complete video security solution, with cutting-edge camera and sensor technologies that are embedded with features such as smart analytics to help focus your attention on the events that matter most.
Whether you need a couple of cameras to monitor a storefront or thousands of cameras to secure a large campus, using a complete Avigilon solution helps take the risk out of deployment and maintenance.
Whether you’re monitoring video from fixed cameras or your suite of body-worn cameras, our video management solutions provide the control and AI-enabled tools to help ensure critical events do not go unnoticed.
The Motorola Solutions Access Control Manager (ACM) system is a physical access control system for enterprise class installations, designed to help you focus on securing your people, property, and assets, while giving you the flexibility to respond to alerts wherever you are.
When you’re doing security checks, you don’t have time to sift through disorganized data, especially if it’s stored in multiple locations. Instead, make better use of the information you collect and simplify your security operations with one, easy-to-use platform that provides quick access to complete and accurate data throughout your entire organization.
Ally is a single platform where you can capture incident information in real-time across multiple devices, analyze incident trends using easy, built-in reports, and act on improved insights for more proactive security planning.
As a cloud-based security software platform, Ally offers complete data mobility, fully accessible from any internet-enabled device. Management can easily access anywhere and stay informed, while field security personnel can quickly share information across workstations, smartphones, MOTOTRBO™ professional two-way radios, and WAVE™ two-way radios.
Make the most of your records by attaching an unlimited number of images, documents, and audio and video files to incident records and log entries. Quickly access all critical data directly from any web-enabled device, seamlessly share information among personnel, and visually track trends in incident locations throughout your secured facilities. Enhance your team’s decision and situational awareness with Ally’s built-in analytics and reports.
No matter the size of your business or the type of environment you work in, chances are Wi-Fi has become an invaluable tool for your business-critical operations. But as the number of devices, applications, and users continues to grow with your business, the weakness and limitations of your Wi-Fi network are becoming more exposed.
Let’s face it, Wi-Fi was not designed to support your business-critical workplace. Citizens Broadband Radio Service (CBRS) was. Now you can integrate CBRS with your single end-to-end Team Communications ecosystem.
Deploying and maintaining private LTE can be challenging, but with Nitro, Motorola has taken steps to make the process easier. Nitro combines lightning-fast private broadband, operation-critical data and premium voice push-to-talk communication. This solution allows data to stream securely, quickly, and reliably through networks. With twice the capacity and up to four times the range of Wi-Fi, Nitro gives your Unified Team Communications ecosystem a mighty boost and lets you do more with less.
Nitro™ delivers enterprise-grade private broadband that outperforms Wi-Fi while providing unmatched simplicity and control. Get secure, enterprise-grade broadband flowing across your business.
Nitro Foundation Kit
The pre-configured Nitro Foundation Kit is an easy way to start-up a Nitro network. Designed as the foundation of your private LTE network, it offers a hassle-free deployment, with a minimal investment to test if CBRS meets your business needs. You can easily expand it with additional infrastructure and devices to your entire enterprise.
NIST Cybersecurity Framework
Motorola Solutions uses a risk-based approach throughout their entire product development, implementation and operational support lifecycle. They strongly believe in three foundational pillars of cybersecurity: confidentiality, integrity and availability and address these pillars with the application of protection, detection, and response controls built with industry-leading people, processes, and technology.
One of the most important standards and guidance for information protection is the Cybersecurity Framework (CSF), which helps provide structure and context to cybersecurity. Motorola Solutions follows the NIST Cybersecurity Framework to protect the Nitro LTE Evolved Packet Core, Radio Access Network.
Motorola Solutions is a board member of the CBRS Alliance. The CBRS Alliance supports the common interests of members, implementers and operators for the development, commercialization, and adoption of LTE solutions for the US 3.5 GHz Citizens Broadband Radio Service. They also provide a list of all the devices that are CBRS capable. To learn more about the CBRS Alliance click here.
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